On November 20, Linksys has been awarded to be rank top by J.D. Power & Associates. The award was given to Linksys for being high ranked in Wireless Router Satisfaction Report 2018 issued by the J.D. Power.
Since its inception in 2015, J.D. Power has been issuing the satisfaction reports based upon the feedback of the owner purchased router during 12 month prior period of the report fielding.
The report is comprised of 10 measuring factors bearing a scale of 1000 points. 10 Factors of routers including Wi-Fi range, connection restoration easiness, uploading and downloading speed, reliability, easiness in using, price, user interface promptness, range of features, security measures and customer service has been used by the J.D. Power to measure the satisfaction level of the customers using a router for wireless (WiFi) connectivity.
Headquartered in Costa Mesa, California; J.D. Power was established in 1968 and is a portfolio company of London based, private equity and global alternative investment firm, XIO Group. It has several local offices in Europe, Asia Pacific, North and South America to serve the local markets with its leading capabilities. These expertises in data and analytics, advisory services and consumer insights make the J.D. Power well equipped to help its customers to achieve their goal of profitability, customer satisfaction and growth.
Linksys, founded in 1988, is a pioneer brand in wireless connectivity and leading the market for its best-in-class technology, design, innovation, engineering strategy and customer services for long. With its simplifies home control, security, internet access and award-winning products through growing application, partner ecosystem and innovative technology, Linksys has been providing connected lifestyle solutions for its customers at work, home and on the go.
In current report of 2018, Linksys not only earned highest ever 845 points but also remained top scorer in 6 out of 10 factors.